Wartung & Support
Langfristige Betreuung und SLA-Garantien für Ihre Software.
Overview
Keep your software fast, secure, and reliable over time. Our ongoing maintenance plans include automated dependency updates, security patching, server health checks, performance tuning, and guaranteed incident response SLAs.
Key Advantages & Value
Core Features & Architecture
Everything we build into our wartung & support engagements.
Security Patch Management
Continuous monitoring and installation of critical security patches for packages and OS.
Uptime & Health Monitoring
Real-time telemetry tracking CPU, memory, database latency, and API status.
Performance Audits
Quarterly review of page load times, bundle sizes, and query performance.
Dedicated Engineering Hours
Monthly block of hours reserved for minor feature additions and enhancements.
Proven Technologies We Use for Wartung & Support
Battle-tested tools and frameworks selected for high throughput and long-term reliability.
How We Execute & Deliver
A structured, transparent engineering process from kickoff to global deployment.
Onboarding & Health Audit
Reviewing repository, server configurations, dependencies, and test coverage.
Monitoring Setup
Installing 24/7 uptime pingers, error logging trackers, and automated alert routes.
Routine Maintenance
Executing weekly dependency updates, database backups, and security patches.
Monthly Reporting
Delivering detailed monthly summaries of uptime, updates applied, and metrics.
Got Questions?
What SLA response times do you guarantee for emergencies?
Our maintenance tier clients enjoy guaranteed emergency incident response within 1 hour.
Can unused maintenance hours rollover to the next month?
Yes, retainer maintenance hours can roll over for minor feature implementations.
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